Telescope Site Consultations

We understand that setting up and using a telescope for the first time can be a daunting task, especially if you're new to the hobby.

That's why we offer personalised site consultations to help our customers set up and use their telescopes. That's right - we come to you!

If you're having trouble setting up or using a telescope you purchased from here or elsewhere, we offer site visits, consultations or private, one-on-one lessons.

Our current charge is $100 per hour, and we service Metropolitan Melbourne, VIC. To schedule a site visit, click here and fill out the form located at the bottom of this page!


What if I need help with an astrophotography or more specialised setup?

No worries - we can help with that too! If you'd like some help assembling your imaging train or your new astrophotography setup, our site consultations can cater to your requirements as needed.

Click here to book a one-on-one site consultation.


What happens during a site consultation?

During the site consultation, one of our experienced staff members will schedule a visit to your location to help you set up and learn how to use your new telescope or astrophotography equipment. We'll make sure that your telescope is properly assembled, and aligned if needed. You'll also learn how to use all the various features and functions that your telescope or astrophotography equipment has.

We'll also take the time to answer any and all questions you might have about your telescope to help you get comfortable with it. During your personalised lesson, we'll also show you how to find and observe celestial objects to get the most out of your telescope.

If you still have any questions after a site visit, we are just an email or a phone call away! You can find our contact details here.

Click here to book a one-on-one site consultation.


What if I need help with something else?

Sometimes it isn't always about setting up a telescope. If you have any other enquiries or need help with anything else, let us know by clicking here and we'll see what we can do for you.


Where do we service?

We offer site visits to anywhere in Metropolitan Melbourne, VIC.


How much does a site consultation cost?

Our current charge is $100 per hour.


I purchased my telescope from elsewhere. Can I still book a site consultation?

Of course!


How do I book a session?

Feel free to contact us using the form below, and we'll be in touch with you shortly!

If you're booking a site consultation on behalf of a school, or have any special requests you would like addressed during your session, please let us know in your message.


Send us a message


Offered by Optics Central - Australia's Optics Superstore. We are a retailer of Telescopes, Binoculars, Microscopes, Field Optics, Astrophotography Equipment, Accessories and More! Our showroom and retail store is located in Mitcham, VIC 3132, and we deliver Australia-Wide and to parts of New Zealand.


Please note that not all site consultations will be accepted. Optics Central reserves the right to reject a request for reasons such as staff availability and environmental factors such as the weather forecast.