Testimonials - Optics Central
Thank you very much for your service. We give you 10 out of 10 for the service that we received from you. Have a great day.
- Stanley and Glenice, QLD
I have just taken delivery of a set of Steiner Navigator 7x50 Marine Binoculars w/ Compass. Extremely impressed with the service. Thank you.
- Lawrence Hohnjec, VIC
Hi there, just a word of thanks for the great product and service with my recent purchase of a Nikon Remote Release..well done!
- Laura Hepburn, QLD
The batteries arrived without any problems; thank you for keeping me in touch with your progress at each step along the way. A great service experience - I'll be sure to shop with you guys again. Thanks and all the best, Alick
- Alick, VIC
I wanted to say how impressed I was with the terrific service I received when I ordered a pair of Nikon binoculars online. I placed the order mid-morning on Monday and received the parcel at my door early afternoon today. What terrific service and here I was concerned that I might not get the goods in time for my husband's birthday next week! Thank you once again for your wonderful service.
- K Campbell, QLD
I was very impressed with the customer service. My emails were answered quickly & assisted with the selection of a suitable beginners scope for my son. Once ordered, my telescope arrived within a week & we live in regional WA! The telescope was exactly what we expected! Thanks!
- Wendy Dunn, WA
Hi support group, Just to let you know that my order arrived this morning and my wife is very pleased with them. Thanks again for your prompt service.
- W Holmes, NSW
Last week Andrew helped us choose a telescope as a very special gift for our daughter. We just wanted to follow up with a courtesy email to show our appreciation for Andrew's customer service. Andrew knew all the products intimately and asked lots of questions about what we were hoping to achieve. He explained everything so clearly that even though we could have saved $70 elsewhere we felt that Andrew's advice was worth the additional cost. Last night we used the scope for the first time. It was very easy to assemble (with Andrews tips) and we were all blown away by the images. Too often good customer service goes unnoticed - and we did not want that to happen. THANK YOU ANDREW!
- Mark and Eva Comito, VIC
Thank you very much, Lydia, I am again impressed by your customer service received and in helping me out over the phone and yesterday when I visited your store. Definitely, I will refer your business to my friends & my company for any future enquiries regarding your equipment.
- Raffaele, VIC
We left my Father in Law’s present until the last minute, and ordered it on Wednesday, needing it by Friday night. Your helpful employee had it in the post about 2 seconds after I placed my order - which was in the afternoon, and it was in my PO Box the very next morning. FIL is very pleased with his new gift, and I’m very impressed at your customer service. It couldn’t have been easier. Thank you very much!
- K Pratley, NSW
Thank you for your excellent service. My theatre glasses arrived as promised on time and added to my theatre enjoyment this weekend. I am very impressed with my selection and think they represent value for money. I was very impressed with their capability and recommend them to anyone procrastinating or hesitating re their purchase.
- S Nyikos, SA
Excellent customer support and service all round. So helpful in choosing a product as a present and explaining best options. Always communicated when one part was on back order and promptly delivered once it arrived. Definitely recommended!!
-Gizmo Gremlin, Vic
I would give 6 stars if I could. The staff are both professional and lovely to deal with. They answered all my queries in a prompt fashion and helped me with my purchase in-store. If you're after any new optics I'd highly recommend dropping by.
-Cameron F, Vic
Just went in to browse and ask a few questions and they were super helpful the astrophotographer they had on site was super friendly and helped me with beginner steps in astrophotography without overwhelming me, I will be back thank you guys so much.
-Farzin Z, Vic